On December 22, France’s national postal service La Poste reported a major outage of online services during the Christmas rush in what authorities described as a suspected DDoS incident. French intelligence services opened an investigation, and in later reporting the pro‑Russian group NoName057 claimed responsibility. (See AP News coverage here and the follow‑up with the claim here.)
What Went Offline
Public sources do not publish an exact count, but they consistently point to multiple online properties:
- Web and mobile channels for La Poste were unavailable or highly degraded
- Colissimo parcel tracking and Digiposte (digital vault) were among the named services impacted
- La Banque Postale online and application access saw disruption for some actions
Bottom line: La Poste referred broadly to “online services.” Press examples indicate web, mobile, and specific applications like Colissimo and Digiposte, plus the bank’s online channels. No official numeric count has been published.
How Long It Lasted
The disruptions that began on December 22, one of the most busy days of the year, and continued through the day, as remediation and recovery steps were taken. The following day, statements referenced ongoing restoration work – indicating a multi‑day window of service degradation.
Business Impact – What Was the Damage
- Customer websites and applications were down or intermittently reachable
- Parcel tracking could not be completed normally
- Online Banking functions were also affected
During this period, La Poste operations relied on workarounds such as SMS authentication for payments and physical, in‑branch options for some transactions, while restoration continued.
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Skim Summary
- December 22, 2025 – La Poste reported a suspected DDoS during peak holiday traffic; French authorities opened an investigation and NoName057 later claimed responsibility.
- Services hit – Web and mobile channels were degraded; Colissimo tracking, Digiposte, and some La Banque Postale online functions were disrupted.
- Duration – Outage began December 22 and continued into the next day during remediation.
- Business impact – Customers faced slow/failed access and tracking delays; operations used SMS authentication for payments and in-branch options for some transactions while recovery progressed.
FAQ
1) What happened?
La Poste suffered a suspected DDoS on December 22, 2025; authorities are investigating and NoName057 later claimed it.
2) Which services were hit?
Web and mobile channels, Colissimo tracking, Digiposte, and some La Banque Postale online functions.
3) How long did it last?
Began December 22 and continued into the next day.
